As a water and wastewater operator, we take water from the environment and treat it to the highest of standards to arrive at our customers’ taps clean, clear and great tasting, then we take away the wastewater and treat it to the highest of standards, before returning it back to the environment.
Our care and respect for our natural environment goes far beyond any regulatory requirements. We work constantly to protect and enhance coasts, rivers and watercourses in all areas of our operations.
The report below outlines our ambition for our coasts and rivers with new long-term commitments, background to the issues that may affect a river or beach’s water quality, our programme of work to 2025 and ways that you can help.
We are proud of the level of environmental investment we committed to in the current five year investment period, which reflects our customers’ priorities as we understood them pre-covid, but we understand that times and expectations have changed. Our challenge now is to demonstrate how we can do even more to invest to protect and enhance our rivers.
We are passionate about the rivers in our operating areas, making sure they are in the best possible environmental health really matters to us
Find out more32 of 34 Bathing Waters in the North East meet excellent or good standards
Find out moreOur work to protect the natural environment and discharges from Wastewater Treatment Works
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