It identifies what measures are available to reduce demand and support supplies and what triggers can be used to identify when actions are required. The Plan also outlines how we will communicate with our customers during a drought.
We updated our Drought Plan in 2017 and held a public consultation on the new draft Drought Plan between 28 August and 20 October 2017.
We reviewed the feedback received during the consultation and have prepared and published on this webpage a Statement of Response (SoR). This details any changes we have made to the draft Drought Plan as a result of the feedback received during the public consultation.
Following permission from Defra, we published our Drought Plan on this webpage on Monday 10 June 2019.
Under Section 37B(10)(b) of the Water Industry Act 1991, as amended by the Water Act 2003 ("the Act"), the Secretary of State can direct companies to exclude any information from published drought plans on the grounds that it appears to him that the publication would be contrary to the interests of national security. No information has been excluded from this plan.