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Our vision and values
Our goal is to be the national leader in the provision of sustainable water and waste water services.
Northumbrian Water Limited
Northumbrian Water and Essex & Suffolk Water are part of Northumbrian Water Limited, a company registered in England and Wales, which is a member of Northumbrian Water Group.
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Northumbrian Water Group
NWGL is the immediate holding company of Northumbrian Water Limited (NWL) and NWG Commercial Solutions Limited (NWGCSL). All of these companies, together with their respective subsidiaries, comprise the Northumbrian Water Group.
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Annual Performance Report
We are delighted that we have made more improvements to the services we provide to our customers in a number of areas. We hope you find this report helpful.
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Our plan 2020-25
Welcome to our plan for delivering services from 2020-25, developed with help from our customers.
Find out moreLiving water
The Ripple Effect
The Ripple Effect encourages everyone to learn more about water and make small changes to protect our water supply
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Innovation at NWG
Our ambition is to be leading in innovation – both within and beyond the water sector
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Supporting our Community
We support the communities we serve in a number of different ways
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Branch Out funds
The Branch Out funds help us deliver benefits for our natural environment, building resilience for the wildlife and people who are dependent on it
Find out moreThe Water Forum
An independent blend of industry regulators, experts and independent members who champion on behalf of customers and challenge the company
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Responsible procurement
Ethical procurement of goods, works and services benefits our organisation, the environment and the economy
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Water Environment Improvements
At Northumbrian Water Group, we take care to protect and improve the environment in everything we do, leading by example
Find out moreNews highlights
Registration opens for Innovation Festival 2022
Registration for Northumbrian Water’s Innovation Festival is NOW OPEN and creative minds from all over the world are being encouraged to sign up.
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Array of light as Northumbrian Water ramps up its green energy generation
Northumbrian Water’s efforts to achieve Net Zero in 2027 and reduce energy costs are shining bright with the company’s latest move to install more green energy generation on a number of its sites.
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Brand new music festival will support global water charity
Families are being invited to put on their dancing shoes as Northumbrian Water’s Derwent Waterside Park is introducing a new family friendly musical festival this summer.
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Sweet success for Abberton Reservoir bee project
As World Bee Day (Friday 20 May) approaches, there’s a buzz in the air at Abberton Reservoir. A species of bee once thought to be extinct continues to thrive on the site, thanks to an environmental project set out to save them.
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