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Our vision and values
Our goal is to be the national leader in the provision of sustainable water and waste water services.
Northumbrian Water Limited
Northumbrian Water and Essex & Suffolk Water are part of Northumbrian Water Limited, a company registered in England and Wales, which is a member of Northumbrian Water Group.
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Northumbrian Water Group
NWGL is the immediate holding company of Northumbrian Water Limited (NWL) and NWG Commercial Solutions Limited (NWGCSL). All of these companies, together with their respective subsidiaries, comprise the Northumbrian Water Group.
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Annual Performance Report
We are delighted that we have made more improvements to the services we provide to our customers in a number of areas. We hope you find this report helpful.
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Our plan 2020-25
Welcome to our plan for delivering services from 2020-25, developed with help from our customers.
Find out moreLiving water
The Ripple Effect
The Ripple Effect encourages everyone to learn more about water and make small changes to protect our water supply
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Innovation at NWG
Our ambition is to be leading in innovation – both within and beyond the water sector.
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Supporting our Community
We support the communities we serve in a number of different ways
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Branch Out funds
The Branch Out funds help us deliver benefits for our natural environment, building resilience for the wildlife and people who are dependent on it
Find out moreThe Water Forum
An independent blend of industry regulators, experts and independent members who champion on behalf of customers and challenge the company
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Responsible procurement
Ethical procurement of goods, works and services benefits our organisation, the environment and the economy
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Water Environment Improvements
At Northumbrian Water Group, we take care to protect and improve the environment in everything we do, leading by example
Find out moreNews highlights
Rural ravers to complete activity line up at Innovation Festival
The event line-up for Northumbrian Water’s Innovation Festival is now complete – as ‘Rural Ravers’ is confirmed to be the final topic covered in the jam-packed agenda.
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Line up revealed for Innovation Festival 2021
Internationally acclaimed documentary-maker Louis Theroux, exercise legend Mr Motivator and TV’s repair and restore guru Will Kirk are among the list of inspirational speakers topping the bill.
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New initiative supports 12km of improvements to North East beauty spot
A brand new initiative by Northumbrian Water has helped deliver enhancements to a 12km stretch of one of Britain’s best loved walks.
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Environmental initiative supports new post for North East coastal group
Northumbrian Water is supporting SeaScapes, the UK’s first marine National Lottery Heritage Fund Landscape Partnership, by helping create a new role.
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