Business Plan 2025-30
Every five years, we produce a Business Plan that sets out all the things we want to deliver for our customers, communities and environment, such as reductions in flooding, or improvements in customer service.
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News releases
Find out what we’ve been up to by reading our latest news releases and updates
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The Innovation Festival 2023
Well, we did it. We came. We sprinted. We gave it our all. And now . . . the hard work really begins.
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The Ripple Effect
The Ripple Effect encourages everyone to learn more about water and make small changes to protect our water supply
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Essex & Suffolk Water helps to keep taps flowing
An innovative new product is helping to keep taps flowing across Essex and Suffolk, even during leaks and bursts.
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Northumbrian Water given top award for its support to vulnerable customers
A North East water company has been awarded special certification for its commitment to supporting vulnerable customers across the region.
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Landmark moment for £155m water investment
The first pipes have been laid in a new 57km water pipeline, which will support supplies to more than 200,000 people across the North East.
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New bench allows family memorial to return to North East reservoir
A memorial bench that was stolen from its scenic viewpoint at a County Durham reservoir has been replaced by water workers.
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Supporting our Communities
We support the communities we serve in a number of different ways
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Restoring and regenerating our natural environment
The environment is at the heart of everything we do as a business, and our role in protecting the environment forms part of our company’s purpose
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Working with schools
Why is water important for the planet and us, and how should we use it?
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