Northumbrian Water (NW) and Essex & Suffolk Water (ESW) are both part of Northumbrian Water Limited, a company registered in England and Wales, which is a member of Northumbrian Water Group. Click on Northumbrian Water Limited to find out more about NW and ESW. Click on Northumbrian Water Group to find out more about our owners.
We live water, and we love our customers. Want to join the team?
Facts, figures and financials.
Water shapes everyday life across our regions - from the taps in our homes and the places we work, to the rivers, coastlines, reservoirs and green spaces our communities value.
Caring for the essential needs of our communities and environment, now and for generations to come.
We know that our activities impact the environment, the communities we serve and our local economies.
Find out more about the company and what we’ve been up to by reading our latest news or watching our videos.
Find out what we’ve been up to by reading our latest news releases and updates.
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If you have a media enquiry.
Every five years, we produce a Business Plan that sets out all the things we want to deliver for our customers, communities and environment, such as reductions in flooding, or improvements in customer service.
The Ripple Effect encourages everyone to learn more about water and make small changes to protect our water supply.
Discover a world of breathtaking outdoor locations perfect for your next filming project!
Here you can find out more about our award-winning history.
We support the communities we serve in a number of different ways.
How we will comply with the core requirement and components and outlines our plans for consumer (customer) involvement in 2026-27.
Developing our long-term strategy 2025-50.
Northumbrian Water is set to begin a £4m investment in water pipe upgrades in the Salters Lane area of Newcastle as part of its ongoing work to provide reliable, high-quality drinking water for customers.
As National Customer Service Week (starting 5 Oct) approaches, Northumbrian Water is reminding customers that help is available for anyone struggling with their bills.
Work is starting on an £8.3m investment to protect and enhance the water quality in the River Skerne.
Despite recent rainfall across the North East, Northumbrian Water is reminding customers to use water wisely as the region recovers from one of the driest periods in recent years.
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