Northumbrian Water (NW) and Essex & Suffolk Water (ESW) are both part of Northumbrian Water Limited, a company registered in England and Wales, which is a member of Northumbrian Water Group. Click on Northumbrian Water Limited to find out more about NW and ESW. Click on Northumbrian Water Group to find out more about our owners.
We live water, and we love our customers. Want to join the team?
Facts, figures and financials.
Water shapes everyday life across our regions - from the taps in our homes and the places we work, to the rivers, coastlines, reservoirs and green spaces our communities value.
Caring for the essential needs of our communities and environment, now and for generations to come.
We know that our activities impact the environment, the communities we serve and our local economies.
Find out more about the company and what we’ve been up to by reading our latest news or watching our videos.
Find out what we’ve been up to by reading our latest news releases and updates.
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If you have a media enquiry.
Every five years, we produce a Business Plan that sets out all the things we want to deliver for our customers, communities and environment, such as reductions in flooding, or improvements in customer service.
The Ripple Effect encourages everyone to learn more about water and make small changes to protect our water supply.
Discover a world of breathtaking outdoor locations perfect for your next filming project!
Here you can find out more about our award-winning history.
We support the communities we serve in a number of different ways.
How we will comply with the core requirement and components and outlines our plans for consumer (customer) involvement in 2026-27.
Developing our long-term strategy 2025-50.
As the clocks go back this weekend and the darker evenings return, Northumbrian Water is encouraging people across the North East to help protect elderly relatives and neighbours by signing up to its free Priority Services register.
Northumbrian Water will begin a major £27 million upgrade of Morpeth Sewage Treatment Works (STW), helping to protect the environment, improve treatment capability and support future growth across the local area.
Northumbrian Water is thanking customers for their continued efforts to save water and is encouraging everyone to keep using water wisely as reservoir levels across the region remain below average following a dry September.
Essex & Suffolk Water is reminding customers that a Temporary Use Ban remains in place as the region continues to face the impacts of prolonged dry weather.
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Find out about projects taking place in your area
