Every five years, we produce a Business Plan that sets out all the things we want to deliver for our customers, communities and environment, such as reductions in flooding, or improvements in customer service.
Find out moreFind out what we’ve been up to by reading our latest news releases and updates
Find out moreWell, we did it. We came. We sprinted. We gave it our all. And now . . . the hard work really begins.
Find out moreThe Ripple Effect encourages everyone to learn more about water and make small changes to protect our water supply
Find out moreAn innovative new product is helping to keep taps flowing across Essex and Suffolk, even during leaks and bursts.
Find out moreA North East water company has been awarded special certification for its commitment to supporting vulnerable customers across the region.
Find out moreThe first pipes have been laid in a new 57km water pipeline, which will support supplies to more than 200,000 people across the North East.
Find out moreA memorial bench that was stolen from its scenic viewpoint at a County Durham reservoir has been replaced by water workers.
Find out moreWe support the communities we serve in a number of different ways
Find out moreThe environment is at the heart of everything we do as a business, and our role in protecting the environment forms part of our company’s purpose
Find out moreWhy is water important for the planet and us, and how should we use it?
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