Northumbrian Water Group – Awards

  • Ethisphere - Worlds Most Ethical Companies for 14 years
  • Good Business Charter – for three years

  • Water Industry Awards - Company of the Year
  • Asset Management Initiative of the Year - for the Digital eye of CSO Excellence Project with Vynteligence
  • Highly Commended Groundbreaker Award - for its Pipebot Patrol sewer inspection project
  • Highly Commended Wastewater Project of the Year - for its work at Coundon Burn, County Durham with Esh‑Stantec
  • Women in Utilities Awards 2026 - Women's Network of the Year

  • Building Innovation Awards - Best Carbon Reduction Innovation or Practice - Highly commended
  • Corp Communications Awards - National - Best Community Initiative of the year for Just an Hour employee volunteering programme - Winner
  • Institute of Internal Communications - National - In-house team of the year - Winner
  • North East Chamber of Commerce - Inspiring Women in Business Awards – apprentice of the year - Lawizah Din - Highly commended
  • Water Industry Awards – Customer initiative of the year – Winner
  • Water Industry Awards – Water Efficiency project of the year – Winner

  • British Chamber of Commerce – People and Business Award - national– Winner
  • CIPR Excellence Awards – Best Long-term Campaign (Bin the Wipe) – Winner
  • Digital Experience Awards – Best Digital Accessibility Mission (Company wide) – Winner
  • Ethisphere – World's Most Ethical List (Company wide) – Winner
  • Great Place to Work – UK’s Best Workplaces in Construction, Engineering and Property - one of 12 large organisations – Winner
  • North East Chamber of Commerce – People and Business Award - regional (Company wide) – Winner
  • Northern Power Women Awards – Large Organisations (Company) – Winner
  • The Forum Awards 2024 – The Partnership Award (NWG and Miperform) – Winner
  • The GO Awards – Best Collaborative Procurement Award (The County Durham Pound group) – Winner
  • The Simplys - Digital Internal Communication Awards – Best Use of Internal Social Channels (A team of 3,000 ambassadors) – Winner
  • Utility Week Awards – Collaborative Excellence Award (The River Deep, Mountain AI project with Cognizant and partners) – Winner
  • Utility Week Awards – Innovation Award – Water (The Organics Ammonia Recovery project / Green Ammonia)Water Industry Awards – Leakage Initiative (No Dig) – Winner

  • Chartered Institute of Marketing - Marketing Excellence Awards – Best Employer Brand – Winner
  • Chartered Institute of Public Affairs – Pride Awards – Consumer Relations - C-MeX
  • Corp Comms Awards – Best Live Event - Innovation Festival – Winner
  • North East Better Health at Work Award - Better Health at Work Award
  • Water Industry Forum Awards – Overall category – NUAR - Winner
  • Water Industry Forum Awards – Societal Impact Category - Winner

  • CIPR North East Pride Awards – Gold Award in the Consumer relations campaign category on customer support on bills– 2022 – Gold Award
  • Constructing Excellence Awards National – Wolsingham STW Project – Winner of the Innovation category
  • Constructing Excellence North Awards (regional) – Wolsingham STW Project – Winner of the Innovation category and also secured the – Wolsingham STW Project –
  • Institute of Internal Communications North – Best Digital Channel – Best Digital Channel - Winner
  • North East of England Chamber of Commerce – Inspiring Females – Apprentice of the Year – 2022 – Winner

  • CIPD National – Excellence in Health and Wellbeing – Award (CKI AR)
  • CIPD North East – Excellence in Health and Wellbeing – Award (CKI AR)
  • CIPD North East – Excellence in Resourcing and Reward – Award (CKI AR)
  • Chartered Management Institute – Chartered Manager of the Year – Simon Cyhanko
  • Company Culture Awards – Best Workplace Health & Wellbeing Awareness Initiative (In-house) – Award (CKI AR)
  • Constructing Excellence North East – Civils Project – Grassholme Reservoir Spillway
  • Constructing Excellence North East – Civils Project – Wolsingham Sewage Treatment Works
  • Constructing Excellence North East – Health, Safety and Wellbeing – Living Well
  • Newcastle University - Engagement and Place Awards – Engaging for Economic Benefit – Award (CKI AR)
  • Newcastle University - Engagement and Place Awards – Engaging with Policy and Practice – Award (CKI AR)
  • North East of England Chamber of Commerce - Inspiring Females – Inspiring Employer of the Year – Award (CKI AR)
  • North East of England Chamber of Commerce - Inspiring Females – Inspiring Female – Angela MacOscar
  • UK Employee Experience Awards – Employee Health and Wellbeing – Award (CKI AR)
  • Water Industry Awards – Asset Optimisation Initiative of the Year – Award (CKI AR)

  • CECA North East Awards 2020 – Environmental Project of the Year award - Killingworth and Longbenton scheme – Winner
  • CECA North East Awards 2020 – Going the Extra Mile award - Killingworth and Longbenton scheme – Winner
  • CIWEW - WaPUG – CIWEM Urban Drainage Group - WaPUG - Killingworth & Longbenton scheme – Winner
  • Credit Connect Awards – Machine Learnging and AI in credt and collections – Winner
  • Flood & Coast Excellence Awards – Killingworth and Longbenton scheme – Winner
  • IoD Yorkshire and North East – Chair's Award for Excellence in Director and Board Practice - Heidi Mottram – Winner
  • Water Industry Awards – Water Company of the Year – Winner

  • BIM4Water Awards – Digital Construction - BIM Exempler Projects – Winner
  • Brand Film Festival – Proud of us in 2018 – Bronze award
  • IOIC National – Employee event of the year - National Leader Roadshows – Class winner
  • IoIC Central & North Awards 2019 – Best Digital - using VR to get everyone home safe – Winner
  • IoIC Central & North Awards 2019 – CEO/Board Champion - Heidi Mottram – Winner
  • IoIC Central & North Awards 2019 – Employee event of the year - National Leader Roadshows – Winner
  • IoIC Central & North Awards 2019 – The that got away - Make My Day 2019 – Award of Excellence
  • IoIC Central & North Awards 2019 – Video and Animation - Proud of us 2018 – Award of Excellence
  • North East Contact Centre Awards – Most effective implementation of technology - Utileyes – Winner
  • Water Industry Awards – Customer Initiative - Water without the worry – Winner
  • Water Industry Awards – Data Project - Water Poverty Eradication Modelling – Winner

  • BFQ UK Excellence Award – Best Company – Winner
  • BiTC – Digital Innovation Award – Winner
  • CIM Marketing Excellence Awards – B2C Campaign - Love your drain / Dwaine – Winner
  • Constructing Excellence NE Awards – People development category – Winner
  • Engage Awards – Best use of Innovation in Employee Engagement – Winner
  • Engage Awards – Best use of technology in Employee Engagement – Winner
  • Institute of Internal Communications - National – Best DVD – Award of Excellence
  • Institute of Internal Communications - National – Success on a Shoestring – Winner
  • Institute of Internal Communications – Best Event - Innovation Festival – Winner
  • Institute of Internal Communications – Best use of video - Colocation Colocation – Award of Excellence
  • Institute of Internal Communications – Channels - Best Magazine - The Guide – Award of Excellence
  • Institute of Internal Communications – Stand out communication - Colocation Colocation – Award of Excellence
  • Institute of Internal Communications – Stand out communication - Invest Quest – Award of Excellence
  • Institute of Internal Communications – Success on a shoestring - Invest Quest – Award of Excellence
  • Institute of Internal Communications – Success on a shoestring - board table showcase event – Winner
  • PRMoment Awards 2018 – Best Commuinty – Winner
  • PRMoment Awards 2018 – Best Stunt – Winner
  • Utility Week Awards – IT Initiative of the Year – Winner
  • Utility Week Awards – Transformation and Innovation Award – Winner
  • Water Industry Awards – Customer Service Award - Utileyes – Winner
  • Water Industry Awards – Water company of the year – Winner  

  • Hoseasons & Wyndham Worldwide Go Active Conference – Best New Instructor (Nathan Whitley) – Winner
  • Hoseasons & Wyndham Worldwide Go Active Conference – UK's Best Go Active Park – Winner
  • Institute of Internal Communications – Best Campaign - Make my Day – Award of Excellence
  • Institute of Internal Communications – Best Evaluation and Measurement - Comms Audit – Won
  • Institute of Internal Communications – Channels - Employee Event of the Year – Won
  • Institute of Internal Communications – Channels - Video and animation - Once show – Won
  • Institute of Internal Communications – Success on a shoestring - Teamtalk Takeover – Award of Excellence
  • Institute of PR Inside Out Awards – Best Employee Event – Winner
  • Northern Powerhouse Awards 2017 – Energy Company of the Year – Winner
  • Northumberland Business Awards 2017 – Best Corporate Responsibility – Winner
  • Northumberland Business Awards 2017 – Leisure Business of the Year – Winner
  • Utililty Awards – Utility of the Year – Won

  • CIPR Nature Watch – Nature Watch – Winner
  • CIPR Pride Awards 2016 – Corporate and Business Communications Campaign – Awarded Gold
  • CIPR Pride Awards 2016 – Education Communications Campaign - Clean, Clear and Great Tasting – Awarded Gold
  • Chartered Institute of Water and Environemental Managemene (CIWEM) – National Young Environmentallist Award - Helen Allister – Winner
  • Constructing Excellence Awards NE – Collaborative Working award. – Winner
  • Constructing Excellence Awards NE – Legacy Award – Winner
  • Hoseasons Awards North of England – Relax and Explore – Diamond Award
  • IOW Institute of Water – Lifetime Achievement Award - Alistair Baker for WaterAid – Winner
  • Institute of Internal Communications (IOIC) – IOIC Central and North Awards - Best Multi Channel Communication - Nature Watch – Award of Excellence
  • Institute of Internal Communications (IOIC) – IOIC Central and North Awards - Best Single Campaign - Nature Watch – Award of Excellence
  • Institute of Internal Communications (IOIC) – IOIC Central and North Awards - Electronic Media/Newsletters - H2Info – Winner
  • Institute of Internal Communications (IOIC) – IOIC Central and North Awards - In House Team of the Year – Winner
  • North East Better Health at Work Awards – Health & Wellbeing Programme – Gold Award
  • North East Business Awards – Durham and Wearside Business Executive of the Year - Heidi Mottram – Winner
  • North East Business Awards – North East Business Executive of the Year - Heidi Mottram – Winner
  • North East England Tourism Awards 2016 – Holiday Park of the Year – Winner
  • Rospa – Health & Safety – Awarded Gold
  • Utility Week Awards 2016 – Team of the Year - Back Office IS Security team – Winner
  • WIAA – Community Project of the Year - Water Ranger – Winner
  • WIAA – Sustainable Drainage & Flood Management Initiative of the Year - SuDs for Schools and communities – Winner
  • Water Wise Awards – Business & Industry - Bourne Leisure Holidays Retrofits project – Winner
  • Water Wise Awards – Innovation Category - Watersavingselfie project – Winner
  • Water Wise Awards – Research and Evaluation - H2eco analysis project – Winner
  • WaterAid Water Innovators Programme – Best Solve - Hygiene – Winner

  • Constructing Excellence East of England Awards – Project of the Year (Abberton Scheme) – Winner
  • Constructing Excellence East of England Awards – Sustainability Award (Abberton Scheme) – Winner
  • Constructing Excellence National Awards – Sustainability Award (Abberton Scheme) – Winner
  • Constructing Excellence North East Awards – Accelerated Sewer Flooding Programme – Winner
  • Constructing Excellence North East Awards – Safe Cleaning of Horsley Water Treatment Works – Winner
  • Corporate Livewire Innovation & Excellence Awards 2015 – Excellence in sustainable development – Winner
  • Corporate Livewire Innovation & Excellence Awards 2015 – Outstanding Commitment to Sustainable Water & Waste services – Winner
  • Customer Contact Innovation Awards – Hero Awards Dee Chapman (Customer) – Winner
  • Energy Efficiency Independant Assessment Service – Employee Training and Development – Gold Standard
  • Go Active Breaks – Team of the Year (Kielder Water & Forest Park) – Winner
  • HR Excellance Awards 2015 – Most Effective Internal Communications Strategy – Winner
  • IOIC Awards - ICON – Internal Communicatior of the Year (Jane Lawrence Internal Communications) – Winner
  • IOIC National Awards Class – Best use of Video (Internal Communications) – Class award Winner
  • IOIC National Awards Class – Best use of Video – Class award Winner
  • IOIC National Awards – In-house team of the Year – Winner
  • IOIC National Gold Award – Best Digital Media – Gold Award
  • IOW Northern Area Innovation Awards – Fellgate Flood Risk alleviation Scheme – Winner
  • North East CIPD Awards – Management Project of the year (Human Resources) – Winner
  • North East CIPD Awards – Management Project of the year – Winner
  • North East Contact Centre Awards – Digital Channel Customer Hero (Call Centre, Customer) – Winner
  • North East Tourism Awards – Best Holiday Park (Kielder Water & Forest Park) – Gold
  • Rospa Awards 2015 – Water Industry Sector Award – Winner
  • Sustainable Water Industry Group (SWIG) – Every Drop Counts – Winner
  • The Water Industry Achievement Awards – Sustainable drainage & Flood Management Initiative (Sewer Flooding Programme) – Winner
  • UK IT Industry Awards – Security Team of the Year (Information Services) – Winner
  • Utility Week Star Awards 2015 – Hero Awards (NWG WaterAid Committee) – Winner

  • 2014 British Quality Achievment Awards – Innovation Award (AAD project) – Winner
  • 2014 Environment & Waterwise Water Efficiency Award – Built Environment (Esw H2eco) – Winner
  • 2014 Environment & Waterwise Water Efficiency Award – Landscape & gardening (Saltersgill Allotments) – Winner
  • Community Project of the Year – Volunteering Scheme (Just an Hour) – Winner
  • Credit Today Awards – Treating Customers Fairly – Winner
  • East of England RICS Awards – Infrastructure (The Abberton Scheme) – Winner
  • Green Apple Award – Built Environment & Architectural Heritage (Abberton Scheme) – Silver Award
  • ICMG Architecture Excellance Wards 2014 – Best Enterprise & IT Architecture in Gov/Defence/Public Sector – Winner
  • Lowestoft Local Links Sustainable Travel Awards – Travel plan for Trinity House (Customer) – Bronze
  • North East England Tourism Awards 2014 – Caravan Holiday Park/Holdiay Village of the Year (Leapish Waterside Park) – Silver Award
  • North East England Tourism Awards 2014 – Tourism Event of the Year (Winterwonderland) – Gold Award
  • Responsible Business Awards 2014 'Big Tick' – Sustainable Products & Services – Winner
  • Rivers Trust National Conference Awards 2014 – Best Contribution within the Public & Private Sector (Water Resource Planning) – Winner
  • Robert Stephenson Awards - Institute of Civil Engineers North East 2014 – Project value under £4m – Winner
  • The Queen's Award for Enterprise – Sustainable Development – Winner
  • Trip Advisor Certificate of Excellence – Certificate of Excellence (Kielder Water & Forest Park) – Winner
  • Utilities & Telecoms Awards 2014 – Water Team of the Year (Customer Collections Team) – Winner
  • Utility Week Stars Awards – Giving Back Award (Jane Morland) – Winner
  • Utility Week Stars Awards – Team of the Year - Back Office (Supplychain) – Winner
  • Utilities & Telecoms Awards 2014 – Treating Customers Fairly – Winner
  • Visit England 2014 Awards – Best Holiday Park (Leapish Waterside Park) – Bronze

  • BITC North of England Local Impact Awards – North East Responsible Business of the Year – Winner
  • CIPR Pride Awards – Corporate Social Responsibility (Love your drain) – Gold Award
  • David Bellamy Conservation Awards 2013 – Conservation Award (Commercial/Leisure) – GOLD
  • International Green Apple Awards – Environmental Best Practice (Abberton) – Bronze Award
  • International Green Apple Awards – Environmental Best Practice (Hanningfield Reed Beds) – Gold Award
  • NEPIC (North of England Process Industry Cluster) – Industrial Environmental Award (AAD) – Winners
  • North East England Tourism Awards 2012 – Tourism Experience of the Year – GOLD
  • North East England Tourism Awards 2013 – Holiday Park/Holiday Village of the Year (Leaplish Waterside Park) – Gold Award
  • North of England Excellence Awards – Best Private Company above 250 employees – Excellence Award Winner
  • North of England Excellence Awards – North of England Business of the Year – Winner
  • Payroll Giving Gold Award – Payroll Giving – Awarded
  • RoSPA – Gold Award 2013 – Winners
  • Superstar Awards – Customer Superstar - Vicky Anstey (Customer Contact Centre) – Winner
  • Sustainable Water Industry Group (SWIG) Awards – Domestic Retrofit category (H2eco) – Winner
  • The Green Apple Awards 2013 – Built environment awards (Abberton) – Green Apple awarded - silver
  • The Guardian Sustainable Business Awards – Waste and Recycling Impact Award (AAD) – Winners
  • Utility Week Achievement Awards – Community Initiative of the Year (Just an Hour) – Winner
  • Utility Week Achievement Awards – Environment Award (Hanningfield Reed Beds) – Winner
  • Utility Week Achievement Awards – Marketing initiative of the year (Love your drain) – Winner
  • Utility Week Achievement Awards – Supply Chain Excellence Award – Winner
  • Utility Week Achievement Awards – Utility of the Year – Winner
  • Visit England Tourism Awards 2013 – Tourism Experience of the Year – GOLD
  • Water Industry Achievement Awards 2013 – Leakage Initiative of the Year – Winners
  • Water Industry Achievement Awards 2013 – Outstanding contribution to the water industry (Dennis Dellow) – Winner

  • Business in the Community – Game Changer Award (Louise Hunter) – Winner
  • CIM Marketing Excellence Awards – Best Employer Brand Programme - Living Well – Winner
  • CIPR Pride Awards – Environmental Campaign – Gold Award
  • Climate Week Award 2012 – Best Initiative by a Large Business (AAD) – Winners
  • Corp Comms Awards 2023 – Best Live Event - Innovation Festival – Winner
  • David Bellamy Conservation Awards 2012 – Conservation Award– GOLD
  • North East Contact Centre Awards 2012 – Dream Team - (private drains) – Winners
  • North East Contact Centre Awards 2012 – Inspirational Leader (Claire Sharp) – Winner
  • North of England Excellence Awards – Leadership – Winners
  • Order of the British Empire – Services to the water industry and charity (John Mowbray) – Awarded
  • Princes Trust Million Makers Challenge – North East Region – Winners
  • RoSPA – Gold Award 2012 – Winners
  • Robert Stephenson Awards – Institute of Civil Engineers (ICE) north east 2012 - projects under £4 million (Selset) – Winners
  • South East EEF Future Manufacturing Awards 2012 – People Management – Winners
  • Sustainability Leaders Awards 2012 – Renewable Energy (AAD) – Winners
  • UK Water Efficiency Awards 2012 – Built Environment (ESW - H2Eco) – Winners
  • Water Industry Achievement Awards 2012 – Renewable Energy Initiative of the Year (AAD) – Winners