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Ethics, integrity and responsibility

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Our purpose means we do not just think of the day to day.

We know that our activities impact the environment, the communities we serve and our local economies. This means that we think across everything we do for where we can add value to social, cultural, natural and human capital, alongside the financial and manufactured capital direct benefits.


We are proud that we are Northumbrian Water and Essex & Suffolk Water – proud not just of our business but our region, customers, community, people and local businesses. We only succeed in our purpose if all of these stakeholders are kept informed, engaged and benefit from everything we do.

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‘Going the Extra Mile’ Awards 2024

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