The number to reach the media team for both Northumbrian Water and Essex & Suffolk Water is 0333 321 4841. Please note, this number is for media enquiries only.
Customers with queries about their account or services should call:
Journalists can also contact the Northumbrian Water Group press office by emailing firstname.lastname@example.org
The press office email inbox is regularly checked during opening hours. Enquiries will be responded to as quickly as possible.
For media enquiries outside these hours, please call 0333 321 4841, and you'll be put in touch with the on-duty press officer.
NW News - Providing official news and campaign account.
NW Care - Providing water supply updates and help with any water or wastewater queries.
ESW News - Providing official news and campaign account.
ESW Care - Providing water supply updates and help.