Privacy contacts
Who to talk to and when

Concerns about our compliance are taken very seriously.


We ask that you talk to us about any concerns first, so we can investigate. To contact us, call 0345 733 5566.


You can also write to us at:


Northumbrian Water

Customer Centre

PO Box 300



Contacting the regulator

You have the right to raise your concerns to our regulator, the Information Commissioner's Office, by using the details below:


Information Commissioner's Office
Wycliffe House
Water Lane


You can call the Information Commissioner's Office on 

01625 545 700.

Notice owner

The notice owner is NWL's Data Protection Officer, and can be contacted at

Reviewing our policy

We review our privacy policy at least once a year, or earlier when there are changes to legislation or our processes.

Last update

This page was last updated on 21 December 2023 (Version 14).

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