Our Recognition
We have been recognised for our exceptional performance and innovative approach to putting customers at the heart of everything we do.
Queens Award for Enterprise: Sustainable Development 2014

We were awarded our second Sustainable Development Award for upholding exemplary standards in supplying drinking water and treating wastewater (the first was awarded in 2009).

Ethisphere 2011- 2019

We are the only water company in the world to have been included in the World’s Most Ethical Companies® list for eight years.


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Sunday Times Best Big Company to Work for 2019

In 2019 we took part in the Sunday Times Best Companies Survey and came in 19th place in the Top 25 Best Big Companies in the UK to Work For list. 75% of our people gave their feedback on how they feel about working for us with 85% of people believing they could make a valuable contribution to the success of the organisation.

BQF UK Excellence Award 2018

The judges awarded us the UK Excellence Award for our positive impact on the world, through improving and advancing the economic, environmental and social conditions in the communities we serve.


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Utility of the Year Award 2013 and 2017

We impressed the judges with our ‘all round consistent out-performance’ and they recognised us for being an outstanding example of a utility operating at the top of its game.


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Water Industry Achievement Awards Company of the Year 2018

Judges were impressed by our work and performance on minimising interruptions to supply and on sustainable drainage.


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Water Industry Awards 2019

Our Water without the Worry and Water Poverty Eradication Modelling both won awards, demonstrating our industry leading approach on tackling affordability.

Green Apple Environment Awards for Environmental Best Practice 2017

We were recognised for our effective strategy, approach and results of our Every Drop Counts campaign which encourages behaviour change in water efficiency.

Living Wage 2015-19

We are accredited by the Living Wage Foundation as a Living Wage employer, reflecting our belief that a hard day’s work deserves a fair day’s pay.


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