When industry comparisons are made, we recognise there is still more to do and our aim is to improve water treatment and working even harder to maintain our network of water pipes.
For more information on our performance go to -
Every year we carry out around 60,000 tests at customers’ homes to make sure we provide you with high quality water that meets strict quality standards.
We work hard to provide clean, clear water that tastes good. Lots of things can change the way your water tastes or smells.
We filter the water to remove any debris, kill bad bacteria, and we test the water (a lot!) to make sure it meets our high, regulated standards.