Water regulators and government bodies from across the North East have visited Northumbrian Water this week, to find out how it plans to ensure a top quality supply of water into the future.
The half-day Water Quality Liaison Event, which is hosted annually by the region's water firm took place at its Pity Me Head Office in County Durham on Wednesday March 4, 2020.
More than 30 people attended, representing national regulators such as the Drinking Water Inspectorate, as well as Environmental Health Departments from nine local authorities across the region.
This year, the event was focused on innovation, where attendees learned about Northumbrian Water's Innovation Festival, a five-day extravaganza which aims to change the way the company operates for the benefits of its customers and the environment.
The company showcased ideas that have come from the festival, including the way it's using new advances in technology, such as digital twin technology, for better water quality management.
Attendees also discussed Northumbrian Water's current traditional water quality projects, including its work to build two new ultra-modern water treatment works in Berwick and Wooler, Northumberland.
Northumbrian Water's Head of Water Quality, Alan Brown, said: "We're committed to delivering clean water that tastes good to all of our customers, right the way through from source to tap.
"That means continually improving the way we work and applying innovation to transform the level of insight we have into our network's operations and drive improvements for our customers.
"We hold this event every year to talk to our regulators about what we're doing at each step of the way and to ensure we are providing excellent tap water quality by working in partnership with them."