Northumbrian Water is using space-age technology to help tackle leaking pipes across the North East faster than ever before…and often before they’re even visible. 

It’s working with Gateshead-based partners, Origin Tech, who have developed Origin Find and Fix® technology – a world-first solution which both locates and repairs leaks in one single visit, helping to protect precious water resources.

The cutting-edge system uses satellites, orbiting miles above the earth in outer space, to detect any underground leaks, often before they can be seen at the surface.

Unique AI software modelling analyses the real-time data sent by the satellites to spot subtle changes in soil or streets surrounding the pipe that could indicate escaping water.

Once a potential leak is found, this information is sent straight to field teams who can visit and fix the leak immediately using Origin’s No Dig technology – a gel-like solution which is injected into pipework, forming a seal around any cracks or holes.

Traditionally, finding and fixing leaks on the region’s vast pipe network can be a lengthy and a costly process, involving time-consuming excavation and repair. 

But since 2023, Northumbrian Water has used Origin No Dig® wherever possible to speed up repairs, avoiding the need to dig up roads or pavements, and reducing disruption for customers.

Now, it’s become one of the first water companies in the UK to use Origin Find and Fix® - combining Origin Orbit™ satellite technology with Origin No Dig®, for both leak detection and repair.

Northumbrian Water’s Head of Water Networks, Jim Howey, said: “We’re very excited about the introduction of Origin Find and Fix™ technology, which means we can detect and repair leaks before they even show at the surface.

“It’s an innovative project which, when used alongside our traditional methods of leak detection, is helping us to respond faster than ever, reduce disruption and more importantly protect water supplies.

“It’s a smarter, more efficient way of working that benefits both our customers and the environment.”

John Marsden, Founder/Director at Origin Tech said, “With Origin Find and Fix™, we are redefining how water utilities approach leak detection and repair.

"This innovative system demonstrates how advanced technology can drive real-world sustainability and cost savings, and allow water companies to offer a better service to customers.”