Business Plan 2025-30
Every five years, we produce a Business Plan that sets out all the things we want to deliver for our customers, communities and environment, such as reductions in flooding, or improvements in customer service.
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News releases
Find out what we’ve been up to by reading our latest news releases and updates
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The Innovation Festival 2024
It’s official. The dates are set. The theme is locked in. The festival wardrobes are being dusted off as we speak. Because we’re back baby! And raring to go!
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Be The Ripple Effect Competition
Our new competition is where pupils can create a water-saving advert to help their families and communities save more water
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Penny learns about a BORING way to protect the Tees
A ten-year-old girl with a passion for construction has carried out a special site visit ahead of innovative tunnelling work on a multi-million pound project in County Durham.
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£700k investment to protect rural water supplies
Water supplies in rural Northumberland will be protected by investment to upgrade parts of a remote water treatment works.
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£5.4m investment in County Durham environment
A major programme of work to protect water quality in County Durham watercourses has been completed.
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£1.9m investment in Blyth water supplies
Water workers are busy renewing more than 11km of pipework in Blyth to protect customers’ supplies and enhance the network across the area.
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Supporting our Communities
We support the communities we serve in a number of different ways
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Restoring and regenerating our natural environment
The environment is at the heart of everything we do as a business, and our role in protecting the environment forms part of our company’s purpose
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Working with schools
Why is water important for the planet and us, and how should we use it?
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