Our plans for water and sewerage services

We are preparing our plans for the future.  Our aim is to keep bills as low as we can whilst ensuring you continue to receive safe, clean drinking water and excellent customer service.  When you flush the toilet, we want you to know that your waste will be returned to the environment without harming it.

Our draft business plan sets out in detail our plans for the period 2010-15.  Our customers are central to the success of our business and our plans take into account the results of extensive customer research.

Our public domain version of this document can be downloaded by clicking on one of the links below, depending on whether you want to read a concise summary or refer to the whole document.

Draft business plan reports	PDFs
Draft business plan company strategy - summary
Draft business plan company strategy - full document