Shareholder services
E-communications
Dividends
Online services
ShareDeal
ShareGift
Disability and Discrimination Act
Dividend Reinvestment Plan (DRIP)
Contacting Capita Registrars
Suggestions
Boiler Room Scams - Warning to Shareholders
NWG makes the following services available to its shareholders.
E-communications
Would you like to receive annual reports and notice of meetings electronically rather than receiving printed copies through the post? By registering your email address, you will receive emails with a web link to information posted on our website. This can include our report and accounts, notice of meetings and other information we communicate to our shareholders. For every shareholder who registers for electronic communications the Company will donate £1 to WaterAid. WaterAid is an international charity dedicated exclusively to the provision of safe domestic water, sanitation and hygiene education to the world's poorest people.
The advantages of electronic communication are:
• Security: your documents cannot be lost in the post or read by others.
• Easy access: check your shareholding online at any time.
• Environmentally-friendly: the environmental impact of producing, circulating and disposing of printed documents is reduced.
Registering your email address is easy:
• Go to the 'Online services' section below. Click on the link 'Go to our online services through Capita Registrars' which will connect you to NWG's section on our registrar's website.
• Click on 'Register/Change email Address' and follow the instructions. You will need your Investor Code which is printed on your share certificate or tax voucher.
If you have any queries contact Capita Registrars on 0871 664 0300 (calls cost 10p per minute plus network extras) or shareholder.services@capitaregistrars.com.
Dividends
Over 40% of our shareholders receive their dividends by mandate direct to their bank accounts. Receiving your dividend in this way may be more convenient for you and is cheaper for us. Further copies are available from Capita Registrars on 0871 664 0300 (calls cost 10p per minute plus network extras) or can be downloaded from our website. Tax vouchers will continue to be sent to you by post. You can also register your dividend payment instructions online as described above.
Dividend history
| Year | Dividends | |
|---|---|---|
| 31 March 2004 | Interim |
XDIV 10.12.03 Record 12.12.03 2.32p per share paid on 07.01.04 |
|
Final |
XDIV 14.07.04 Record 16.07.04 4.63p per share paid on 13.08.04 |
|
|
Total |
6.95p per share | |
| 31 March 2005 |
Interim |
XDIV 22.12.04 Record 24.12.04 |
| Final |
XDIV 17.08.05 Record 19.08.05 |
|
| Total |
10p per share |
|
| 31 March 2006 |
Interim |
XDIV 21.12.05 Record 23.12.05 3.52p per share paid on 03.02.06 2.82p per share (payment details as above) |
| Final |
XDIV 16.08.06 Record 18.08.06 |
|
| Total | 10.56p per share (excluding Special Interim dividend) | |
| Interim |
XDIV: 20.12.06 Record 22.12.06 |
|
| 31 March 2007 | Final |
XDIV 15.08.07 Record 17.08.07 |
| Total | 11.27p per share | |
| 31 March 2008 | Interim |
XDIV 19.12.07 Record 21.12.07 |
Online services
You can check your shareholding and get an up to date valuation by using the following link to the NWG register at Capita Registrars. You will need your investor number to use this facility. Go to our online services through Capita Registrars.
Using the same link, you can also:
• make account/transaction enquiries
• check divdend history/recent dividend payments
• change divdend payment instructions
• update your address details
• use the share dealing facility.
Capita Share Dealing Services
You can make use of a low cost share dealing service provided by Capita Registrars to buy or sell shares. Further information is available at www.capitadeal.com, or by telephoning 0871 664 0454 (calls costs 10p per minute plus network charges). Using Capita Share Dealing Services you will also be able to deal in the shares of other companies for which Capita act as registrar, provided you are already a shareholder in the relevant company, and that the company offers the Share Deal facility to its shareholders.
ShareGift
You may donate your shares to charity free of charge through ShareGift. Further details are available at www.sharegift.org.uk or by telephoning 020 7930 3737.
Disability and Discrimination Act
If you wish to receive future reports on audio tape, in braille or in a large text version, please telephone us on 0191 301 6701, or email us at shareholders@nwl.co.uk.
Dividend Reinvestment Plan (DRIP)
The Company receives occasional requests from shareholders wishing to receive their dividends in the form of shares instead of cash. There are costs involved in providing this service, and at present it would not be cost effective. This issue is kept under regular review.
Contacting Capita Registrars
Northern House
Woodsome Park
Fenay Bridge
Huddersfield
West Yorkshire
HD8 0LA
Tel : 0871 664 0300 (calls cost 10p per minute plus network extras)
Tel (overseas): +44 20 8639 3399
Fax: 01484 600 911
Email: shareholder.services@capitaregistrars.com
Website: www.capitaregistrars.com
Suggestions
To help us monitor and make improvements to the service we and our registrars provide to shareholders, we would be very interested to receive any suggestions or comments from you. Please send your comments to us by email at shareholders@nwl.co.uk, or telephone us on 0191 301 6701.
Boiler Room Scams - Warning to Shareholders
Over the last year many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders offering to sell them what often turn out to be worthless or high risk shares in US or UK investments.
They can be very persistent and extremely persuasive and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000. It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free reports into the company.
If you receive any unsolicited investment advice:
• Make sure you get the correct name of the person and organisation.
• Check that they are properly authorised by the FSA before getting involved. You can check at www.fsa.gov.uk/register
• The FSA also maintains on its website a list of unauthorised overseas firms who are targeting, or have targeted, UK investors and any approach from such organisations should be reported to the FSA so that this list can be kept up to date and any other appropriate action can be considered. If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme. The FSA can be contacted by completing an online form at www.fsa.gov.uk/pages/doing/regulated/law/alerts/overseas.shtml
• Inform our Registrar’s Compliance Department on 020 8639 2041 or email compliance@capitaregistrars.com
Details of any sharedealing facilities that the company endorses will be included in company mailings.
More detailed information on this or similar activity can be found on the FSA website www.fsa.gov.uk/consumer/